Skip to content

Replacing Your Toner

* This information is required to enable us to provide you with a service. Leemic collects Personal Data when you register with us, place an order, or make an enquiry. We will use this information to provide the services you have requested, maintain relevant records, and, if you agree, to send you marketing information. Leemic will not share your information for marketing purposes with any 3rd party company. For more information explaining how we use your information please see our Privacy Policy.

Service Calls

As part of our all-inclusive service and support contracts, all call outs and consumables are fully include throughout the duration of your agreement. If you are an active Leemic customer and you need to arrange for more toner for your photocopier or printer please complete the form below or call  0845 658 0537 to place an order over the phone.

How to Log a Service Call

Ordering a replacement toner through Leemic is simple. All you will need the serial number of your machine, (which can be found on the front of the device on a Leemic sticker) your company name, phone number and full name as a reference. Then simply select what you would like to order and click submit.

Please note that we only permit customers to hold two of the same colour toner on site (one in the machine and one in reserve) this is to limit waste and ensure your toner is fresh and not passed its best.  Our advice is to order a replacement toner when you have just replaced your toner in the machine with the reserve cartridge. This way you will prevent and limit any potential downtime.

It may be worthwhile checking to see if you have any reserve toners on site before placing the order as we may be in touch to find out a little bit more if a similar order has been placed recently.

All of our toners are delivered next working day by courier at no additional cost to you. Please note that our cut off time for next day delivery is 2pm, any order placed after 2pm will be treated as the orders for the following day.

Contact a team member to discuss how Leemic can help.

Or email  info@leemic.com

Important Service Update

Following the recent government announcement, we are currently taking steps to ensure the safety of both our customers and our staff. Consequently, this means reducing the presence of our field-based engineering team.

With this in mind, we will only be carrying out remote-fix activity for all clients apart from those delivering critical services as defined by the government.

If you still wish to log a service call, please continue to our Support page.