CUSTOMER SUPPORT
Important Support Update
While we continue to provide a full range of services for our clients, we are taking steps to ensure the safety of both our customers and our staff.
Consequently, our field-based engineering team are following appropriate safety procedures, potentially resulting in a slightly altered service capability for some of our customers.
Read about our safety procedures and device health packs on our group device safety measures page.
If you still wish to log a service call, please continue below.
Customer Support Services
Logging a Service call
Clients who have an all-inclusive service and support contract can log a service or maintenance call here.
Replace Toner
As part of our all-inclusive service and support contracts, all call outs and consumables are fully include throughout the duration of your agreement.
Toner Recycling
Leemic can help reduce your waste costs and improve your environmental impact through our Toner Cartridge Recycling Service.
Print Meter Reading
Clients can click here and submit their meter reading online.
Mobile Print Apps
Click to access the mobile print apps for your smart device.
Leasing & Finance
Leemic we offer tailored finance solutions to lighten the load and ease cashflow for our clients
The Right Help
Our engineers and support staff always offer the highest standards of knowledge, professionalism and assistance, guaranteeing piece of mind when contacting a member of our team.
Certified
All products are delivered and installed on site by a certified member of our team.
Automation
Print Fleet allows automation of meter collection saving you time and ruling out any opportunity for error.
Monitoring Stock
We closely monitor consumables and toner replacement, ensuring that our service commitment and response times are upheld for all of our clients.
Value For Money
We offer bespoke solutions, tailored specifically for each of our clients: ensuring value for money.
Accredited
All support engineers are trained to accreditation status

Fast Service
All machines serviced within 4 working business hours

Experienced
Leemic have a loyal client base and many of our client relationship span over a twenty-year history.
All Inclusive
All toner and parts required are fully included in the contract.
Trusted
Well respected and trusted supplier.
Original Partner
Oldest Sharp photocopier partner - since 1976.
Finance
Rental and lease options available.
At Leemic we pride ourselves on the service that we deliver, whether it is answering all calls within three rings or ensuring all call-outs are dealt with on site within 24 hours, we believe that is our service levels that differentiates us from our competitors. We believe that our commitment to maintaining our service levels is the key reason that we are still around, 45 years after our inauguration.
Our highly trained team regularly undertake professional development course and are constantly updating their knowledge as the market progresses. Over the years it has been essential to advance with technological changes and extend our product portfolio based on these changes and we have been able to adapt whilst never compromising the service that we deliver.
